Over the last few days I’ve had issues connecting my SN30 controller. It seems to connect (the paired light is on on the controller, and Steam recognises it) but none of the inputs are recognised.
Weirdly enough this only seems to be the case whilst it’s docked. Undocked, the Deck lets me use it as normal. I’ve tried both the Xbox and Switch pairing modes on the controller, with the same result.
I just tried pairing a regular Pro controller and it worked perfectly. So the issue seems to specifically be with the SN30. Has anyone else had issues, or do you have any suggestions to fix this?
*Edit: Updating the controller firmware has fixed this it seems! Over the last few days it has connected to my Steam Deck straight away, and also now seems to know when the Deck has been turned off which is cool, and subsequently turns itself off. I’m using the Xbox connection method.
Is this why I have to wait upwards of 5 minutes to be able to actually use my SN30 Pro+ even after it’s connected? I’ve only ever tried this docked, will try undocked today.
In my case, I just assumed it’s Steam taking it’s time to realize the external container takes precedence. After three few minutes of waiting it works just fine, and the UI instantly switches between XBox/Nintendo layouts and the Deck controller’s layout when I press buttons on either device.
I have also done this while in desktop mode, and while the system starts registering the controller events as soon as it connects, Big Picture still takes its sweet time, and by extension using the controller to control the desktop does too.
Updating the controller firmware has vastly improved it! I recommend trying that out if you haven’t already.
Interesting… I’ll try waiting a few minutes to see if it connects. Annoying though! It never used to do this.