Im a very simple person, and used reddit for very specific things. I didn’t even check my notifications, and participated on some not very big communities. Didn’t even browse the main feed, just opened some tabs with the few subs I wanted to check out, got caught up with the new content that day and moved on to the next tab.
I know Im very much not how the average person interacts with the website.
Didn’t even know what a 3rd party app was until the protests (never used reddit on my phone to limit the amount of time spent there, and was never very tech savvy).
Left because of other reasons, like a couple mods of communities I love packing up and leaving and the sheer principle of it all.
Probably she wanted to stall the process as much as posible so that they could bill the service some more before cancelling.
That or they have a script to make the service as hard to cancel as posible and she was just parroting that, without really paying attention to what OP was saying.
Anyone working on reddit might benefit from contacting some of the people that used to work on twitter, just so that they are prepared for what’s to come y´know.
I mean spez already said he admires Elon Musk’s directive of twitter, it doesn’t take much to know that its going to turn into a very shitty place to work for if it hasn’t reached that point yet.